Arlo Activity Zones Not Working – Get It Working Again!

Arlo cameras are smart devices that let you monitor your home or business remotely. You can set up activity zones to focus on specific areas where you want to capture motion or sound alerts. For example, you can create a zone around your front door, your driveway, or your backyard.

But what if your Arlo activity zones are not working as expected? What if you are getting false alerts or missing important events? How can you fix the problem and get your Arlo cameras working again?

In this article, we will explain why your Arlo activity zones may not be working and how to troubleshoot the issue. We will also provide some FAQs and tips to help you optimize your Arlo experience. Let’s get started!

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Why Are Arlo Activity Zones Not Working?

There are several possible reasons why your Arlo activity zones may not be working properly. Some of the common causes are:

Poor network connection

Check Network Status

Your Arlo cameras need a stable and strong Wi-Fi connection to communicate with the Arlo app and the cloud. If your network signal is weak or unstable, your Arlo cameras may not be able to upload the video clips or send the alerts to your phone. This can result in missing or delayed notifications, or incomplete or corrupted video recordings.

Incorrect device settings

Your Arlo cameras have various settings that affect how they detect and record motion and sound. For example, you can adjust the motion sensitivity, the video quality, the power management, and the activity zone settings. If these settings are not configured correctly, your Arlo cameras may not be able to capture the events that you want to see, or they may trigger too many false alerts.

Compatibility issues

Not all Arlo cameras support activity zones. Currently, only the following models support activity zones: Arlo Ultra, Arlo Pro 3, Arlo Pro 2, Arlo Pro, Arlo Q, Arlo Q Plus, and Arlo Baby. Also, some features may not work with certain Arlo cameras or devices. For example, activity zones only work when your Arlo camera is plugged in, except for Arlo Ultra and Arlo Pro 3. Also, activity zones only work with the Arlo app on iOS or Android devices, not with the web browser or the Arlo SmartHub.

Corrupted or outdated zones

Sometimes, your activity zones may not work because they are corrupted or outdated. This can happen if you change the position or angle of your Arlo camera, or if you update the firmware or the app. In this case, you may need to delete and recreate your activity zones to make them work again.

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Fix Arlo Activity Zones Not Working Issues

Now that you know the possible causes of your Arlo activity zones not working, let’s see how to fix them. Here are some steps that you can try to troubleshoot and resolve the issue:

Check Your Network Connection

The first thing that you should do is check your network connection and make sure that your Arlo cameras are connected to the Wi-Fi and the cloud. To do this, follow these steps:

  • Open the Arlo app on your phone and tap on the Devices tab.
  • Look at the icons under each camera and see if they are green or gray. A green icon means that your camera is connected and online, while a gray icon means that your Arlo camera is offline or disconnected.
  • If any of your cameras are offline, try to reconnect them by following the instructions on the app. You may need to power cycle your camera, your router, or your SmartHub or move your camera closer to the Wi-Fi source.
  • If your cameras are online, check the signal strength by tapping on the Settings icon and then on Device Info. You should see a Wi-Fi icon with bars indicating the signal strength. Ideally, you want to have at least three bars for a good connection. If you have less than three bars, try to improve your Wi-Fi signal by moving your camera or your router, or adding a Wi-Fi extender or a mesh network.

Incorrect Device Settings

The next thing that you should do is to check your device settings and make sure that they are configured correctly for your Arlo cameras and your activity zones. To do this, follow these steps:

  • Open the Arlo app on your phone and tap on the Devices tab.
  • Tap on the camera that you want to check and then tap on the Settings icon.
  • Tap on Video Settings and make sure that the video quality is set to Optimized or Best Video. This will ensure that your camera records high-quality videos that can capture the details of the events in your activity zones. Avoid using the Best Battery Life option, as this will reduce the video quality and the motion detection range of your camera.
  • Tap on Power Management and make sure that the battery level of your camera is sufficient. If your camera is low on battery, it may not be able to record or upload the video clips, or it may switch to a lower power mode that reduces the motion detection range. If your camera is battery-powered, you may want to plug it in to a power outlet or use a solar panel to keep it charged. If your camera is plugged in, you may want to use a surge protector or a UPS to prevent power interruptions.
  • Tap on Motion Detection Test and make sure that the motion sensitivity of your camera is appropriate for your activity zones. You can adjust the motion sensitivity slider from low to high, depending on how much motion you want your camera to detect. A low sensitivity means that your camera will only detect large or fast movements, while a high sensitivity means that your camera will detect small or slow movements.
    You can test the motion sensitivity by walking in front of your camera and seeing if the motion detection indicator turns orange. You may need to experiment with different sensitivity levels until you find the one that works best for your activity zones. If motion detection is not working on Arlo, try this.
  • Tap on Activity Zones and make sure that your activity zones are set up correctly for your camera. You can create up to five activity zones for each camera, and you can name them, resize them, and move them around the camera’s view. You can also enable or disable each activity zone by tapping on the toggle switch. Make sure that your activity zones cover the areas that you want to monitor, and that they do not overlap with each other or with the edges of the camera’s view. Also, make sure that your activity zones are not too small or too large, as this may affect the accuracy of the motion detection.

Compatibility Issues

Another thing that you should do is to check for any compatibility issues that may prevent your activity zones from working. To do this, follow these steps:

  • Open the Arlo app on your phone and tap on the Devices tab.
  • Tap on the camera that you want to check and then tap on the Settings icon.
  • Tap on Device Info and make sure that your camera model supports activity zones. As mentioned earlier, only the following models support activity zones: Arlo Ultra, Arlo Pro 3, Arlo Pro 2, Arlo Pro, Arlo Q, Arlo Q Plus, and Arlo Baby. If your camera model does not support activity zones, you will not be able to create or use them.
  • Tap on Firmware and make sure that your camera firmware is up to date. You can check for firmware updates by tapping on the Check for Updates button. If there is an update available, you can download and install it by following the instructions on the app. Updating your firmware may fix some bugs or glitches that may affect your activity zones.
  • Tap on About and make sure that your Arlo app version is up to date. You can check for app updates by going to the app store on your phone and looking for the Arlo app. If there is an update available, you can download and install it by following the instructions on the app store. Updating your app may improve the performance and the features of your activity zones.
  • Make sure that you are using the Arlo app on an iOS or Android device, not on a web browser or a SmartHub. Activity zones only work with the Arlo app on mobile devices, not with the web interface or the SmartHub interface. If you are using a web browser or a SmartHub, you will not be able to create or use activity zones.

Delete The Zones and Start Afresh

The last thing that you can try is to delete your activity zones and start afresh. Sometimes, your activity zones may not work because they are corrupted or outdated, and deleting and recreating them may fix the problem. To do this, follow these steps:

  • Open the Arlo app on your phone and tap on the Devices tab.
  • Tap on the camera that you want to check and then tap on the Settings icon.
  • Tap on Activity Zones and then tap on the Edit icon.
  • Tap on the Delete icon next to each activity zone that you want to delete, and then tap on Done.
  • Tap on the Add icon to create a new activity zone, and then follow the instructions on the app to name it, resize it, and move it around the camera’s view.
  • Repeat the steps above to create up to five activity zones for each camera, and then tap on Done.

FAQs

Here are some frequently asked questions and answers about Arlo activity zones:

Q: How many activity zones can I create for each camera?

A: You can create up to five activity zones for each camera, and then enable or disable them as you wish.

Q: How do I enable or disable activity zones for each camera?

A: You can enable or disable activity zones for each camera by tapping on the toggle switch next to each activity zone name. You can also enable or disable all activity zones for a camera by tapping on the toggle switch next to the camera name.

Q: How do I receive alerts for activity zones?

A: You can receive alerts for activity zones by setting up the notification rules for each camera. To do this, follow these steps:

  • Open the Arlo app on your phone and tap on the Mode tab.
  • Tap on the SmartHub or the base station that your camera is connected to, and then tap on the camera name.
  • Tap on the Edit icon next to the mode that you want to edit, such as Armed or Custom.
  • Tap on the Edit icon next to the rule that you want to edit, or tap on the Add icon to create a new rule.
  • Tap on Trigger and select the activity zones that you want to use as triggers for the rule. You can select one or more activity zones, or select All Motion to use the entire camera view as a trigger.
  • Tap on Action and select the actions that you want to perform when the rule is triggered, such as Record videoTake snapshot, or Notify. You can also customize the notification settings, such as the sound, the message, or the recipients.
  • Tap on Save to save the rule, and then tap on Save again to save the mode.

Q: How do I view the video clips or snapshots from activity zones?

A: You can view the video clips or snapshots from activity zones by going to the Library tab on the Arlo app. You can filter the library by date, camera, or activity zone. You can also download, share, or delete the video clips or snapshots from the library.

Conclusion

Arlo activity zones are a great feature that lets you customize your motion and sound detection for your Arlo cameras. They can help you reduce false alerts, save battery life, and focus on the areas that matter to you.

However, sometimes your Arlo activity zones may not work as expected, and you may need to troubleshoot the issue. In this article, we have explained the possible causes and solutions for your Arlo activity zones not working. We hope that this article has helped you fix the problem and get your Arlo cameras working again.

If you have any questions or feedback, please feel free to leave a comment below. We would love to hear from you. Thank you for reading and happy monitoring! 😊

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