Are you frustrated with your Arlo camera not detecting motion? Do you want to know how to fix this issue and enjoy the peace of mind that comes with having a reliable security system? If yes, then you are in the right place. In this blog post, I will share with you 6 easy fixes that can help you solve the problem of the Arlo camera not detecting motion.
In case you have an Arlo doorbell that is not recording video, read this guide.
Reasons Why Arlo Camera is Unable to Detect Motion
There are many possible reasons why your Arlo camera may not detect motion. Some of them are:
- Arlo camera is offline or out of battery
- The motion detection and sensitivity settings are not configured properly
- The camera is too far from the base station or the router
- The camera is facing a busy street or a reflective surface
- The camera is not positioned correctly or the view is obstructed
- The camera is malfunctioning or needs a reset.
Fortunately, most of these issues can be fixed easily by following some simple steps. Let’s take a look at them.
How Does Arlo Camera Detect Motion?
Before we dive into the solutions, let’s first understand how Arlo cameras detect motion. Arlo cameras use a passive infrared (PIR) sensor to detect motion.
A PIR sensor is a device that measures the infrared radiation emitted by objects in its field of view. When a warm object, such as a person or an animal, moves in front of the camera, the PIR sensor detects a change in infrared radiation and triggers the camera to record and send an alert.
However, a PIR sensor has some limitations. It can only detect motion within a certain range and angle. It can also be affected by environmental factors, such as temperature, humidity, sunlight, wind, etc. Therefore, it is important to adjust the motion detection and sensitivity settings according to your needs and preferences.
Ways to Fix Arlo Camera Not Detecting Motion
Now that you know how Arlo cameras detect motion, let’s see how you can fix the issue of Arlo cameras not detecting motion. Here are 6 easy fixes that you can try:
1. Ensure that Camera Is Online
The first thing you should do is to check if your Arlo camera is online and connected to the base station or the router. You can do this by opening the Arlo app on your smartphone or tablet, or by logging into your Arlo account on a web browser. You should see a green dot next to your camera name if it is online, or a gray dot if it is offline.
If your camera is offline, you should try the following steps:
- Make sure that your camera is powered on and has enough battery. You can check the battery level on the Arlo app or web portal. If the battery is low, you should replace it with a new one or recharge it if it is a rechargeable model. If Arlo Camera is Not charging, try this guide.
- Make sure that your camera is within the range of the base station or the router. You can check the signal strength on the Arlo app or web portal. If the signal is weak, you should move your camera closer to the base station or the router, or use a Wi-Fi extender to boost the signal.
- Make sure that your base station or router is powered on and connected to the internet. You can check the status of the base station or router on the Arlo app or web portal. If the router or arlo base station is offline, you should check the power cord, the ethernet cable, and the modem. You should also try to reboot the base station or router by unplugging it and plugging it back in after a few seconds.
2. Check Motion Detection and Sensitivity Settings
The next thing you should do is check the motion detection and sensitivity settings of your Arlo camera. You can do this by opening the Arlo app on your smartphone or tablet, or by logging into your Arlo account on a web browser. You should go to the settings menu of your camera and select the motion detection option.
There are two main settings that you should adjust:
- The motion detection zone: This is the area that your camera monitors for motion. You can customize the motion detection zone by drawing a box around the area that you want to cover. You should make sure that the motion detection zone covers the area that you want to protect, and excludes the areas that may cause false alarms, such as busy streets, reflective surfaces, trees, etc.
- The motion sensitivity level: This is the level of sensitivity that your camera uses to detect motion. You can adjust the motion sensitivity level by sliding a bar from low to high. You should make sure that the motion sensitivity level is not too low or too high. If it is too low, your camera may miss some motion events. If it is too high, your camera may trigger too many false alarms.
You should experiment with different motion detection zones and sensitivity levels until you find the optimal settings for your situation.
3. Power Cycle Arlo Camera
Another simple fix that you can try is to power cycle your Arlo camera. This means that you should turn off your camera and turn it back on after a few seconds. This can help to refresh the connection and clear any glitches that may affect the motion detection.
To power cycle your Arlo camera, you should follow these steps:
- Remove the battery from your camera or unplug it from the power source.
- Wait for about 10 seconds.
- Reinsert the battery or plug in the power source.
- Wait for the camera to reconnect to the base station or the router.
4. Utilize The Motion Testing Feature
Arlo cameras have a motion testing feature that can help you test the motion detection and sensitivity settings of your camera. You can use this feature to see if your camera can detect motion in the area that you want to cover, and to adjust the settings accordingly.
To use the motion testing feature, you should follow these steps:
- Open the Arlo app on your smartphone or tablet, or log into your Arlo account on a web browser.
- Go to the settings menu of your camera and select the motion detection option.
- Tap or click on the motion test button. You should see a red LED light on your camera.
- Walk in front of your camera and see if the LED light flashes. If it flashes, it means that your camera can detect motion. If it does not flash, it means that your camera cannot detect motion.
- Adjust the motion detection zone and sensitivity level as needed until you get the desired results.
5. Position the camera correctly
Another important factor that can affect the motion detection of your Arlo camera is the position of the camera. You should make sure that your camera is positioned correctly and that the view is not obstructed by anything.
Here are some tips on how to position your camera correctly:
- Mount your camera at least 7 feet (2 meters) above the ground and tilt it slightly downward. This can help to avoid false alarms caused by small animals, insects, or debris.
- Avoid pointing your camera directly at the sun, bright lights, or reflective surfaces. This can cause glare or lens flare that can interfere with the motion detection.
- Avoid placing your camera behind glass windows or doors. This can reduce the effectiveness of the PIR sensor and the night vision.
- Avoid placing your camera near heat sources, such as air conditioners, heaters, or fireplaces. This can cause temperature fluctuations that can affect the motion detection.
6. Reset The Camera
The last resort that you can try is to reset your camera to its factory settings. This can help to resolve any software issues that may cause the motion detection to malfunction. However, this will also erase all your settings and preferences, so you will have to set up your camera again.
To reset your camera, you should follow these steps:
- Open the battery compartment of your camera or remove the power cord.
- Locate the reset button on your camera. It is usually a small hole or a pinhole that you can press with a paper clip or a similar tool.
- Press and hold the reset button for about 10 seconds until you see the LED light blink rapidly.
- Release the reset button and wait for the camera to reboot.
- Follow the instructions on the Arlo app or web portal to set up your camera again.
Here are some frequently asked questions and answers about Arlo camera not detecting motion:
Q: How do I know if my Arlo camera is detecting motion?
A: You can check the Arlo app or web portal to see if your camera is recording any motion events. You can also enable push notifications or email alerts to receive instant notifications when your camera detects motion.
Q: How do I change the motion detection schedule of my Arlo camera?
A: You can change the motion detection schedule of your Arlo camera by opening the Arlo app or web portal and going to the mode menu. You can choose from different modes, such as armed, disarmed, scheduled, geofencing, or custom. You can also create your own rules and schedules to control when and how your camera detects motion.
Q: How do I update the firmware of my Arlo camera?
A: You can update the firmware of your Arlo camera by opening the Arlo app or web portal and going to the device settings menu. You should see a message if there is new firmware available for your camera. You can tap or click on the update button.
Q: How do I contact Arlo support if I need more help?
A: You can contact Arlo support by visiting the Arlo website and clicking on the support option. You can find various resources, such as FAQs, manuals, videos, forums, etc. You can also chat with an Arlo expert, call the Arlo phone number, or submit a support ticket.
I hope this blog post has helped you fix the issue of the Arlo camera not detecting motion. Arlo cameras are great devices that can provide you with security and convenience. However, sometimes they may encounter some problems that can affect their performance. By following the 6 easy fixes that I have shared with you, you should be able to solve the problem and enjoy your Arlo camera again.
If you have any questions or feedback, please feel free to leave a comment below. I would love to hear from you. Thank you for reading and have a wonderful day! 😊
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