Why is My Arlo Camera Not Recording? [6 Quick Fixes]

Are you frustrated with your Arlo camera not recording when it should? Do you wonder why your Arlo camera is not capturing motion or sending notifications? If yes, then you are not alone. Many Arlo users face these issues from time to time, and they can be very annoying and inconvenient.

But don’t worry, some simple and effective solutions can help you fix your Arlo camera recording problems.

In this blog post, we will explain the possible reasons why your Arlo camera is not recording, and how to troubleshoot them step by step. By the end of this post, you will be able to enjoy your Arlo camera’s features and functions without any hassle.

If your Arlo camera is not detecting motion, read this guide.

Reasons Why Arlo Camera is Not Recording

Several factors can cause your Arlo camera to stop recording or malfunction. Some of the most common ones are:

Subscription status and device settings

If you have a paid Arlo subscription plan, such as Arlo Smart or Arlo Secure, you need to make sure that your subscription is active and valid. You also need to check that your Arlo device is added to your account and assigned to a subscription plan.

If your subscription has expired or your device is not registered, your Arlo camera may not record or store videos in the cloud.

Also Read – Do Blink Cameras Require a Subscription Plan?

Internet connectivity issues

Your Arlo camera needs a stable and strong Wi-Fi connection to communicate with the Arlo base station or hub, and to upload videos to the cloud. If your internet connection is weak, slow, or unstable, your Arlo camera may not record or upload videos properly. You may also experience delays or interruptions in live streaming or playback.

Outdated firmware

Firmware is the software that runs on your Arlo device and controls its functions and features. Arlo regularly releases firmware updates to improve the performance and security of your device.

If your Arlo device is running on an outdated firmware version, it may not work as expected or support some features. For example, some Arlo cameras require a minimum firmware version to support Arlo Smart features, such as activity zones, person detection, or package detection.

If your firmware is not updated, your Arlo camera may not record these events or send notifications.

Power supply problems

Your Arlo camera needs sufficient power to operate and record. Depending on the model of your Arlo camera, you may need to use batteries, a power adapter, or a solar panel to power your device.

If your power source is low, faulty, or incompatible, your Arlo camera may not record or turn on. In case Arlo Camera Offline – Learn How to Get it Back Online. You may also see a red LED light on your Arlo camera indicating low battery status.

Mode and rule settings

mode and rules settings arlo camera

Your Arlo camera’s recording behavior depends on the mode and rule settings that you configure in the Arlo app or web portal.

A mode is a set of rules that tell your Arlo camera what to do in different situations, such as when it detects motion or sound.

A rule is a specific action that your Arlo camera performs, such as recording a video, taking a snapshot, or sending a notification.

If your mode and rule settings are not correct or compatible, your Arlo camera may not record or notify you as you want. For example, if you have set your Arlo camera to record only when it detects sound, but not motion, it will not record when someone walks by your camera.

Low battery status

If your Arlo camera uses batteries, you need to monitor the battery level and replace the batteries when they are low. Low batteries can affect your Arlo camera’s performance and recording quality. You may also see a red LED light on your Arlo camera indicating low battery status.

Also Read – How to Charge Eufy Camera? [Full Guide]

Extreme temperatures

Your Arlo camera is designed to withstand various weather conditions, but it may not function well in extreme temperatures. If the temperature is too hot or too cold, your Arlo camera may not record or turn on. You may also see a blue LED light on your Arlo camera indicating a temperature warning.

How to Fix Your Arlo Not Recording Issue?

If your Arlo camera is not recording as it should, you can try the following troubleshooting steps to fix the issue:

Power cycle your Arlo camera

Sometimes, a simple power cycle can resolve many issues with your Arlo camera. To power cycle your Arlo camera, you need to turn it off and then turn it back on.

Depending on the model of your Arlo camera, you may need to remove the batteries, unplug the power adapter, or press the sync button to power cycle your device. Wait for a few seconds before turning your Arlo camera back on, and then check if the recording issue is resolved.

Check your internet connection

Your internet connection plays a vital role in your Arlo camera’s recording and uploading. To check your internet connection, you can use a speed test app or website to measure your upload and download speeds.

Also Read – Blink Camera Not Connecting to Wifi

You can also check the signal strength and quality of your Wi-Fi network by looking at the Wi-Fi icon on your Arlo app or web portal. If your internet connection is slow, weak, or unstable, you can try the following solutions:

  • Move your Arlo camera closer to your router or base station, or vice versa.
  • Reduce the number of devices connected to your Wi-Fi network, or use a dedicated network for your Arlo devices.
  • Change the Wi-Fi channel or frequency band on your router to avoid interference from other devices or networks.
  • Use a Wi-Fi extender or mesh system to boost your Wi-Fi coverage and signal.
  • Upgrade your internet plan or router to a faster and more reliable one.

What to do if Arlo Base Station is Offline?

Update your camera

Updating your Arlo camera’s firmware can improve its performance and functionality. To update your Arlo camera, you need to make sure that your device is connected to the internet and has enough battery power.

You can check the firmware version and status of your Arlo camera in the Arlo app or web portal. If there is a firmware update available, you can either install it manually or wait for it to install automatically. To install a firmware update manually, you need to follow these steps:

  • Open the Arlo app or web portal and log in to your account.
  • Tap or click on the Settings icon and then tap or click on My Devices.
  • Select your Arlo camera from the list of devices and then tap or click on Device Info.
  • Tap or click on Firmware and then tap or click on Update if there is an update available.
  • Wait for the update to complete and then check if the recording issue is resolved.

Check the settings

Your Arlo camera’s recording behavior depends on the settings that you configure in the Arlo app or web portal. To check the settings of your Arlo camera, you need to follow these steps:

  • Open the Arlo app or web portal and log in to your account.
  • Tap or click on the Mode icon and then select your Arlo camera from the list of devices.
  • Check the mode and rule settings applied to your Arlo camera and ensure they are correct and compatible. For example, if you want your Arlo camera to record when it detects motion, you need to make sure that the motion detection setting is enabled and the motion sensitivity level is appropriate. You also need to make sure that the recording duration, video quality, and notification settings are as per your preference.
  • If you want to change any setting, you can either edit the existing mode and rule, or create a new one. To edit a mode or rule, you need to tap or click on the Edit icon and then make the changes as you want. To create a new mode or rule, you need to tap or click on the Add Mode or Add Rule button and then follow the instructions on the screen.
  • After making the changes, you need to save and apply the settings to your Arlo camera and then check if the recording issue is resolved.

Reset your Arlo device

reset arlo camera

If none of the above solutions work, you can try resetting your Arlo device to its factory default settings. This will erase all the settings and data on your device and restore it to its original state. To reset your Arlo device, you need to follow these steps:

  • Remove the batteries or unplug the power adapter from your Arlo camera.
  • Locate the reset button on your Arlo camera, base station, or hub. The reset button is usually a small hole or a pinhole that you can press with a paper clip or a similar object.
  • Press and hold the reset button for about 10 seconds until you see the LED light on your device blink rapidly.
  • Release the reset button and wait for your device to reboot.
  • Reinsert the batteries or plug in the power adapter to your Arlo camera.
  • Re-sync your Arlo camera with your base station or hub by following the instructions on the Arlo app or web portal.
  • Reconfigure the settings of your Arlo camera as per your preference and then check if the recording issue is resolved.

Contact Arlo Support

If you have tried all the above solutions and still face the recording issue with your Arlo camera, you may need to contact Arlo Support for further assistance. Arlo Support is a team of experts who can help you troubleshoot and resolve any issue with your Arlo device. You can contact Arlo Support by phone, chat, email, or community forum.

How to Fix Arlo Camera Not Recording to Library?

If your Arlo camera is recording, but the videos are not showing up in your library, you may have a problem with your cloud storage or subscription plan. To fix this, you need to check the following things:

Subscription status and device settings

If you have a paid Arlo subscription plan, such as Arlo Smart or Arlo Secure, you need to make sure that your subscription is active and valid. You also need to check that your Arlo device is added to your account and assigned to a subscription plan. If your subscription has expired or your device is not registered, your Arlo camera may not store videos in the cloud.

Cloud storage limit

If you have a free Arlo subscription plan, such as Arlo Basic, you have a limited amount of cloud storage space for your videos. The cloud storage limit depends on the number and model of your Arlo devices.

If you have reached your cloud storage limit, your Arlo camera may not store new videos in the cloud. To free up some space, you can delete some of the old or unwanted videos from your library. You can also upgrade to a paid Arlo subscription plan to get more cloud storage space and features.

Video quality

The video quality of your Arlo camera can also affect the cloud storage space that it consumes. The higher the video quality, the more space it takes. If you have limited cloud storage space, you may want to lower the video quality of your Arlo camera to save some space. You can adjust the video quality of your Arlo camera in the Arlo app or web portal.

Also Read – Blink Camera Not Recording to USB.

How to Fix Arlo Not Sending Notifications?

If your Arlo camera is recording, but you are not receiving notifications on your phone or email, you may have a problem with your notification settings or your device’s settings. To fix this, you need to check the following things:

Notification settings

You need to make sure that the notification setting is enabled and that the notification type is selected for your Arlo camera. You also need to check the mode and rule settings that are applied to your Arlo camera and make sure that they are correct and compatible.

For example, if you have set your Arlo camera to send notifications only when it detects sound, but not motion, you will not receive notifications when someone walks by your camera.

Device settings

You also need to make sure that your phone or email is configured to receive notifications from the Arlo app or web portal.

You need to check the following things on your device:

enable arlo camera notification
  • Enable the notifications for the Arlo app in your device’s settings.
  • Allow the Arlo app to run in the background and access your location, camera, and microphone in your device’s settings.
  • Turn on the sound and vibration for the Arlo app in your device’s settings.
  • Check the volume and do not disturb mode of your device.
  • Check the spam or junk folder of your email account.

FAQs

Here are some of the frequently asked questions about Arlo camera recording issues:

Q: How long does Arlo record for?

A: The recording duration of your Arlo camera depends on the model of your device and the settings that you configure.

You can choose the recording duration from 10 seconds to 120 seconds for most Arlo cameras. Some Arlo cameras, such as Arlo Ultra or Arlo Pro 3, can record up to 300 seconds with a paid Arlo subscription plan. You can also use the continuous video recording (CVR) feature with a paid Arlo subscription plan to record 24/7 to a local storage device.

Q: How do I view my Arlo recordings?

You can view your Arlo recordings in the library section of the Arlo app or web portal. You can filter the recordings by date, device, or event type. You can also download, share, or delete the recordings from the library.

Q: How do I delete my Arlo recordings?

You can delete your Arlo recordings from the library section of the Arlo app or web portal. You can select the recordings that you want to delete and then tap or click on the delete icon. You can also delete all the recordings from a specific date or device by tapping or clicking on the select all icon and then tapping or clicking on the delete icon.

Q: How do I download my Arlo recordings?

You can download your Arlo recordings from the library section of the Arlo app or web portal. You can select the recordings that you want to download and then tap or click on the download icon. You can also download all the recordings from a specific date or device by tapping or clicking on the select all icon and then tapping or clicking on the download icon.

Conclusion

Arlo cameras are great devices that can help you monitor your home or business remotely and securely. However, sometimes they may not record or notify you as you expect, which can be very frustrating and inconvenient.

Fortunately, some simple and effective solutions can help you fix your Arlo camera recording issues, such as power cycling, checking your internet connection, updating your firmware, checking your settings, resetting your device, or contacting Arlo Support.

By following these steps, you can troubleshoot and resolve your Arlo camera recording problems and enjoy your Arlo camera’s features and functions without any hassle.

We hope you found this blog post helpful and informative. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading and happy recording! 😊

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