Blink Doorbell Not Working – 6 Proven Ways

If you have a Blink doorbell, you might have experienced some issues with it not working properly. Maybe it doesn’t ring, or the video quality is poor, or the app doesn’t connect to it. You are not alone.

Just like any other electrical device, Blink doorbells are not devoid of errors. You along with others have complained that their doorbell is not working. It is very frustrating. But don’t worry, there are some simple steps you can take to troubleshoot your Blink doorbell and get it back to normal.

In this post, we will show you how to fix a Blink doorbell that is not working properly. We will also answer some frequently asked questions about the Blink doorbell. By the end of this post, you should be able to solve your Blink doorbell not working issue and enjoy its features again.

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Why Is My Blink Doorbell Not Working?

The Blink doorbell is a smart device that connects to your Wi-Fi network and allows you to see and talk to visitors at your door from your smartphone. It also records motion-activated videos and stores them in the cloud for up to a year. You can connect Blink Doorbell to Alexa as well.

However, like any other device, the Blink doorbell can malfunction due to various reasons. Some of the possible causes of your Blink doorbell not working are:

  • Poor network connection.
  • Incorrect doorbell and system settings
  • Faulty doorbell installation
  • Blink server outages
  • Software glitches
  • Hardware damage

To fix your Blink doorbell not working issue, you need to identify the root cause and apply the appropriate solution. In the next section, we will guide you through some of the best troubleshooting methods for your Blink doorbell.

Also Read – Blink Doorbell Not Ringing on Alexa – Learn How to Fix

Blink Doorbell Not Working – Fixes

Here are some of the most effective ways to fix your Blink doorbell not working issue:

Check Its Network Connection

One of the most common reasons for your Blink doorbell not working is a poor or unstable network connection.

The Blink doorbell requires a strong and consistent Wi-Fi signal to function properly. If the Wi-Fi signal is weak or interrupted, the doorbell may not ring, the video quality may be poor, or the app may not connect to the doorbell.

To check your network connection, you can do the following:

  • Make sure your Wi-Fi router is working and has internet access.
  • Make sure your smartphone is connected to the same Wi-Fi network as your doorbell.
  • Check the Wi-Fi signal strength on your doorbell by opening the Blink app and tapping on the gear icon next to your doorbell name. You should see a Wi-Fi icon with bars indicating the signal strength. If the bars are low or red, the signal is weak.
  • Move your Wi-Fi router or your doorbell closer to each other to improve the signal. You can also use a Wi-Fi extender or a mesh network to boost the signal.
  • Restart your Wi-Fi router and your doorbell by unplugging them from the power source and plugging them back in after a few minutes.
  • Update your Wi-Fi router firmware and your doorbell software to the latest version.

Doorbell and System Settings

Another possible reason for your Blink doorbell not working is incorrect or incompatible doorbell and system settings.

The Blink doorbell has various settings that affect its performance and functionality. For example, you can adjust the motion sensitivity, the video quality, the notification settings, and the chime settings. If these settings are not configured properly, the doorbell may not work as expected.

To check and change your doorbell and system settings, you can do the following:

  • Open the Blink app and tap on the gear icon next to your doorbell name.
  • Tap on the settings icon on the top right corner of the screen.
  • Review and modify the settings according to your preferences and needs. For example, you can increase the motion sensitivity, lower the video quality, enable or disable notifications, and choose a chime sound.
  • Save the changes and test your doorbell.

Faulty Doorbell Installation

Another possible reason for your Blink doorbell not working is faulty or improper doorbell installation.

The Blink doorbell can be installed in two ways: battery-powered or hardwired. If you choose the battery-powered option, you need to make sure the batteries are inserted correctly and have enough charge. If you choose the hardwired option, you need to make sure the wiring is done correctly and the power supply is sufficient.

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To check and fix your doorbell installation, you can do the following:

  • If you have a battery-powered doorbell, open the Blink app and tap on the gear icon next to your doorbell name. You should see a battery icon with a percentage indicating the battery level. If the battery level is low or red, you need to replace the batteries with new ones. The Blink doorbell uses two AA lithium batteries that can last up to two years.
  • If you have a hardwired doorbell, check the wiring and the power supply of your doorbell. You can use a multimeter to measure the voltage and the current of the wires. The Blink doorbell requires a minimum of 8 volts AC and a maximum of 24 volts AC to work. If the voltage or the current is too low or too high, you need to adjust the wiring or the transformer accordingly. You can also check the fuse or the circuit breaker of your doorbell and make sure they are not blown or tripped.

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Server Outages

Another possible reason for your Blink doorbell not working is Blink server outages.

The Blink doorbell relies on the Blink cloud service to store and access your videos and to communicate with your smartphone. If the Blink server is down or undergoing maintenance, the doorbell may not work properly. You may not be able to view your videos, receive notifications, or control your doorbell from the app.

To check the status of the Blink server, you can do the following:

  • Visit the Blink website and look for any announcements or alerts regarding the server status.
  • Visit the Blink Twitter account and look for any tweets or replies regarding the server status.
  • Visit the Blink community forum and look for any posts or comments regarding the server status.
  • Contact the Blink customer support and ask them about the server status.

If the Blink server is down, you need to wait until it is restored. You can also try to use another device or another network to access your doorbell.

Reset The Blink Doorbell

Another possible reason for your Blink doorbell not working is software glitches.

The Blink doorbell may encounter some bugs or errors that affect its functionality. To fix these issues, you can try to reset the doorbell to its factory settings. This will erase all the data and settings on the doorbell and restore it to its original state.

To reset the Blink doorbell, you can do the following:

  • Open the Blink app and tap on the gear icon next to your doorbell name.
  • Tap on the settings icon on the top right corner of the screen.
  • Tap on the delete device option and confirm your choice.
  • Remove the doorbell from the mounting bracket and locate the reset button on the back of the doorbell.
  • Press and hold the reset button for 10 seconds until the LED light flashes blue and red.
  • Release the reset button and wait for the doorbell to reboot.
  • Reinstall the doorbell and follow the instructions on the app to set it up again.

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Contact Blink Support

If none of the above methods work, the last resort is to contact the Blink customer support.

The Blink doorbell may have some hardware damage or defects that require professional repair or replacement. The Blink customer support can help you diagnose the problem and provide you with the best solution.

To contact the Blink customer support, you can do the following:

  • Visit the Blink website and click on the support option on the top menu.
  • Choose the contact us option and fill out the form with your details and your issue.
  • Submit the form and wait for a response from the Blink team.
  • You can also call the Blink phone number at 1-781-332-5465 or email them at [email protected].

FAQs

Here are some of the frequently asked questions about the Blink doorbell:

How do I update my Blink doorbell software?

The Blink doorbell software updates automatically when it is connected to the Wi-Fi network and the Blink server. You can check the software version on the Blink app by tapping on the gear icon next to your doorbell name and then tapping on the settings icon on the top right corner of the screen. You should see the firmware version under the device info section. If there is a new update available, you will see a notification on the app and you can tap on it to install it.

How do I change the chime sound of my Blink doorbell?

The Blink doorbell has three chime sounds to choose from: standard, holiday, and custom. You can change the chime sound on the Blink app by tapping on the gear icon next to your doorbell name and then tapping on the settings icon on the top right corner of the screen. You should see the chime sound option under the doorbell settings section. You can tap on it and select the sound you want. If you choose the custom option, you can record your own sound or upload a sound file from your device.

How do I view my Blink doorbell videos?

The Blink doorbell records motion-activated videos and stores them in the cloud for up to a year. You can view your videos on the Blink app by tapping on the video icon on the bottom menu. You should see a list of your videos and select the one you want to watch. You can also download, share, or delete your videos from the app.

How do I talk to visitors at my door with my Blink doorbell?

The Blink doorbell has a two-way audio feature that allows you to talk to visitors at your door from your smartphone. To use this feature, you need to enable the microphone permission on your app and your device. When someone rings your doorbell, you will receive a notification on your app and you can tap on it to open the live view. You should see a microphone icon on the bottom of the screen. You can tap and hold the icon to talk to the visitor and release it to listen to their response.

Conclusion

The Blink doorbell is a smart device that lets you see and talk to visitors at your door from your smartphone. It also records motion-activated videos and stores them in the cloud for up to a year. However, sometimes the Blink doorbell may not work properly due to various reasons, such as network connection issues, doorbell and system settings, doorbell installation, server outages, software glitches, or hardware damage.

To troubleshoot your Blink doorbell not working issue, you can try the following methods:

  • Check its network connection
  • Check and change its doorbell and system settings
  • Check and fix its doorbell installation
  • Check the status of the Blink server
  • Reset the Blink doorbell
  • Contact the Blink customer support

We hope this post has helped you solve your Blink doorbell not working issue and enjoy its features again. If you have any questions or feedback, please leave a comment below. Thank you for reading!

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