Eufy Camera Not Connecting to Wifi [Quick Fix]

Eufy cameras are smart security devices that allow you to monitor your home remotely. They are easy to set up and use, but sometimes they may encounter issues with connecting to your Wi-Fi network. This can be frustrating and prevent you from accessing your live feed or recordings.

If you have a Eufy Camera that is unable to connect to wifi, then do not worry. You are in the right place.

In this article, we will explain why is your Eufy camera not connecting to WiFi and how to fix it. We will also cover some common problems with Eufy camera not connecting to Homebase, which is the hub that connects your Eufy cameras to the internet.

By following the steps below, you should be able to resolve your Eufy camera not connecting to the Wi-Fi issue and enjoy your smart security system.

Have a Blink camera instead that is not connecting to wifi? Read this guide.

Why Is My Eufy Camera Not Connecting to WiFi?

Eufy Camera

There are several possible reasons why your Eufy camera may not be connecting to Wi-Fi. Some of the most common ones are:

  • Your network settings are incorrect or incompatible with your Eufy camera.
  • Your Eufy camera is out of range of your Wi-Fi router or some obstacles interfere with the signal.
  • Your VPN, ad guard, or firewall is blocking the connection between your Eufy camera and your Wi-Fi network.
  • Your router is malfunctioning or overloaded with too many devices.
  • Your Eufy camera is faulty or needs a firmware update.

Also Read – Ring Camera Not Connecting to Wifi – [Fix Connection Problems]

Fixing Eufy Camera Not Connecting to Wi-Fi

To fix your Eufy camera not connecting to WiFi problem, you need to troubleshoot each of the possible causes and apply the appropriate solutions.

Here are some steps you can take to fix your Eufy camera not connecting to WiFi issue:

Check Your Network Settings

The first thing you should do to fix the wifi not connecting issue is to check your network settings and make sure they are compatible with your Eufy camera. Here are some tips to follow:

  • Make sure your Wi-Fi network is 2.4 GHz, not 5 GHz. Eufy cameras only support 2.4 GHz networks, so if you have a dual-band router, you need to select the 2.4 GHz band when connecting your Eufy camera.
  • Make sure your Wi-Fi password is correct and does not contain any special characters. Eufy cameras may not recognize passwords that have symbols or spaces, so you need to use alphanumeric characters only.
  • Make sure your Wi-Fi network name (SSID) is not hidden or changed. Eufy cameras may not be able to connect to networks that have hidden or changed SSIDs, so you need to make sure your network name is visible and consistent.

If you have checked your network settings and they are correct, you can move on to the next step. If you have changed your network settings, you need to reconnect your Eufy camera to your Wi-Fi network by following the instructions in the Eufy app.

In case your Eufy camera is not charging, learn how to charge it again.

Ensure You Are Within Your Network Range

The second thing you should do so that Eufy Camera connects with WiFi is ensure that your Eufy camera is within the range of your Wi-Fi router and that there are no obstacles that interfere with the signal.

Here are some tips to follow:

  • Place your Eufy camera as close as possible to your Wi-Fi router. The closer your Eufy camera is to your router, the stronger the signal will be, and the less likely it will drop out.
  • Avoid placing your Eufy camera near metal objects, concrete walls, or other sources of interference. These can weaken or block the Wi-Fi signal and cause your Eufy camera to lose connection.
  • Use a Wi-Fi extender or repeater if necessary. If your Eufy camera is too far from your router or there are too many obstacles in the way, you can use a Wi-Fi extender or repeater to boost the signal and extend the coverage.

If you have ensured that your Eufy camera is within your network range and that there are no interferences, your Eufy Camera will connect to Wifi Network.

If you have moved your Eufy camera or used a Wi-Fi extender or repeater, you need to reconnect your Eufy camera to your Wi-Fi network by following the instructions in the Eufy app.

Disable VPN, Ad Guard, or Firewalls

disable firewall

The third thing you should do is disable any VPN, ad guard, or firewall that may be blocking the connection between your Eufy camera and your Wi-Fi network.

Here is how you can disable VPN and Firewall to fix Eufy Camera is not connecting to Wifi issue:

  • Turn off your VPN service on your phone or computer. VPNs can change your IP address and location, which can prevent your Eufy camera from connecting to your Wi-Fi network.
  • Turn off your ad guard or firewall on your phone or computer. Ad guards or firewalls can block certain websites or apps, which can prevent your Eufy camera from communicating with the Eufy server.
  • Check your router settings and make sure they are not blocking your Eufy camera. Some routers have security features that can restrict certain devices or ports, which can prevent your Eufy camera from accessing the internet.

If you have disabled any VPN, ad guard, or firewall that may be interfering with your Eufy camera, chances are that the Eufy camera not working with wifi issues will be solved. If not, try the next step.

Also Read – Tapo Camera Not Connecting to Wi-Fi? 5 Easy Fixes

Power Cycle Router to Fix Eufy Not Connecting to Wifi Issue

Reset Modem

The fourth thing you should do is power cycle your router and see if that fixes your Eufy camera not connecting to the Wi-Fi problem. This is one of the most used method to fix Eufy Camera issues.

Here is how you can power cycle your Eufy Camera.:

  • Unplug your router from the power source and wait for 30 seconds.
  • Plug your router back into the power source and wait for it to boot up.
  • Reconnect your Eufy camera to your Wi-Fi network by following the instructions in the Eufy app.

Power cycling your router can help clear any temporary glitches or cache that may be causing your Eufy camera not to connect to the Wi-Fi issue.

Power Cycling the camera fixes major camera issues. If you have a Blink Sycn Module that is offline, you can fix it by power cycling.

Factory Reset the Camera

reset eufy camera

The fifth thing you should do is factory reset your Eufy camera and see if that fixes your Eufy camera not connecting to the Wi-Fi problem. Here are some tips to follow:

  • Locate the reset button on your Eufy camera. It is usually a small hole on the back or bottom of the device.
  • Use a paper clip or a similar tool to press and hold the reset button for 10 seconds.
  • Release the reset button and wait for the Eufy camera to restart.
  • Reconnect your Eufy camera to your Wi-Fi network by following the instructions in the Eufy app.

Factory resetting your Eufy camera can help restore it to its original settings and erase any corrupted data that may be causing your Eufy camera not connecting to Wi-Fi issue.

Contact Eufy Support

The sixth thing you should do is contact Eufy support and see if they can help you fix your Eufy camera not connecting to Wi-Fi problem. Here are some tips to follow:

  • Visit the Eufy website and go to the support section.
  • Choose your Eufy camera model and click on the Contact Us button.
  • Fill out the form with your name, email, phone number, and a brief description of your problem.
  • Attach any screenshots or videos that can help illustrate your problem.
  • Submit the form and wait for a response from Eufy support.

Contacting Eufy support can help you get professional assistance and guidance on how to fix your Eufy camera not connecting to the Wi-Fi issue.

Eufy Camera Not Connecting to Homebase

If your Eufy camera is not connecting to Homebase, which is the hub that connects your Eufy cameras to the internet, you may experience similar problems as the Eufy camera not connecting to Wi-Fi.

To fix this issue, you need to troubleshoot both your Homebase and your Eufy camera and apply the appropriate solutions.

Here are some steps you can take to fix your Eufy camera not connecting to the Homebase issue:

  • Check the status of your Homebase and make sure it is powered on and connected to your router.
    You can check the status of your Homebase by looking at the LED indicator on the front of the device. It should be solid blue if everything is working fine.
  • Check the status of your Eufy camera and make sure it is powered on and connected to your home base.
  • Check the distance and signal strength between your Homebase and your Eufy camera.
    You can check the signal strength by opening the Eufy app and tapping on the device icon. It should show a green bar if the signal is strong, a yellow bar if the signal is weak, and a red bar if the signal is poor.
    You can improve the signal by moving your Homebase or your Eufy camera closer to each other or by removing any obstacles that interfere with the signal.
  • Check the firmware version of your Homebase and your Eufy camera and make sure they are up to date. You can check the firmware version by opening the Eufy app and tapping on the settings icon. It should show the current firmware version and the option to update if there is a newer version available. Updating the firmware can help fix any bugs or compatibility issues that may be causing your Eufy camera not connecting to Homebase issue.
  • Reset the connection between your Homebase and your Eufy camera and see if that fixes your Eufy camera not connecting to Homebase issue.
    You can reset the connection by opening the Eufy app and tapping on the device icon. Then, tap on the settings icon and select the remove device option. Follow the instructions to remove your Eufy camera from your Homebase. Then, press and hold the sync button on your Homebase for 2 seconds until you hear a beep. Next, press and hold the sync button on your Eufy camera for 2 seconds until you hear a beep. Follow the instructions to add your Eufy camera to your Homebase again.
  • Contact Eufy support and see if they can help you fix your Eufy camera not connecting to the Homebase issue.
    You can contact Eufy support by following the same steps as mentioned above for Eufy camera not connecting to the Wi-Fi issue.

Contacting Eufy support can help you get professional assistance and guidance on how to fix your Eufy camera not connecting to the Homebase issue.

Final Thoughts

We hope this article has helped you fix your Eufy camera not connecting to Wi-Fi or Homebase issues.

By following the steps above, you should be able to resolve most of the common problems that may cause your Eufy camera to lose connection. However, if none of the solutions work for you, you may need to contact Eufy support or replace your Eufy camera or Homebase with a new one.

Eufy cameras are great devices that can provide you with smart security and peace of mind. However, they are not perfect and may encounter some issues from time to time. The good news is that most of these issues can be fixed easily and quickly. Therefore, do not give up on your Eufy camera and try to troubleshoot it before you decide to throw it away.

Also Read – Philips Hue Bridge Not Connecting [Fixed]
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