Are you frustrated with your Eufy solar panel not charging your security camera? Do you want to know the possible causes and solutions for this problem? If yes, then you are in the right place. In this article, I will show you how to fix Eufy solar panel not charging issue in 6 easy steps.
By the end of this article, you will learn why your Eufy solar panel is not charging your camera, and how to fix it quickly and effectively.
Why is My Eufy Solar Panel Not Charging?
Before we dive into the solutions, let’s first understand why your Eufy solar panel is not charging your camera. There are several possible reasons for this, such as:
- Poor placement: Your Eufy solar panel may not be getting enough sunlight to charge your camera. This could be due to the location, direction, angle, or obstruction of your solar panel.
- Low camera power settings: Your Eufy camera may have low power settings that prevent it from receiving enough charge from your solar panel. This could be due to the battery level, the motion detection, the recording quality, or the night vision of your camera.
- Outdated software or firmware: Your Eufy solar panel or camera may have outdated software or firmware that causes compatibility or performance issues. This could be due to the lack of updates, the network connection, or the device settings of your solar panel or camera.
- Dirty solar panel: Your Eufy solar panel may have dust, dirt, or debris on its surface that reduces its efficiency and output. This could be due to the weather, the environment, or the maintenance of your solar panel.
- Extreme temperature: Your Eufy solar panel or camera may not work well in extremely hot or cold temperatures. This could be due to the weather, the climate, or the protection of your solar panel or camera.
- Defective product: Your Eufy solar panel or camera may have a manufacturing defect or damage that prevents it from functioning properly. This could be due to the quality, the warranty, or the customer service of your Eufy product.
These are some of the common reasons why your Eufy solar panel is not charging your camera. Now that you know them, let’s see how to fix them in the next section.
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6 Ways to Fix Eufy Solar Panel Not Charging
Here are 6 ways to fix Eufy solar panel not charging issue, based on the possible causes that we discussed above. You can try them one by one until you find the one that works for you.
Solution 1: Check The Placement
The first and most important thing to do is to check the placement of your Eufy solar panel. It would be best if you made sure that your solar panel is getting enough sunlight to charge your camera. Here are some tips to do that:
Choose a sunny location
You should place your solar panel in a location that receives direct and uninterrupted sunlight for at least 4 hours a day. You should avoid placing it under a roof, a tree, a window, or any other shade that blocks the sunlight.
Adjust the direction and angle
You should adjust the direction and angle of your solar panel to face the sun as much as possible.
You should use the adjustable mount that comes with your solar panel to tilt it up or down and rotate it left or right. You should also consider the seasonal changes in the sun’s position and adjust your solar panel accordingly.
Remove any obstruction
You should remove any obstruction that may interfere with the sunlight reaching your solar panel. You should clear any branches, leaves, snow, ice, or bird droppings that may cover your solar panel. You should also check the cable that connects your solar panel to your camera and make sure that it is not damaged or loose.
By checking the placement of your solar panel, you can improve its exposure to the sunlight and increase its charging efficiency. This may solve your Eufy solar panel not charging issue. However, if it doesn’t, you can try the next solution.
Solution 2: Assess Camera Power Settings
The second thing to do is to assess the power settings of your Eufy camera. You need to make sure that your camera is not consuming more power than your solar panel can provide.
Here are some tips to do that:
Check the battery level
You should check the battery level of your camera and see if it is low or high.
You can do that by opening the Eufy app on your smartphone and tapping on the device icon. You will see a battery icon that shows the percentage of the battery left.
If your battery level is low, you should charge your camera with a power adapter until it reaches at least 80%. This will help your solar panel to maintain the charge of your camera.
If your battery level is high, you should skip this step and move on to the next one.
Adjust the motion detection
You should adjust the motion detection of your camera and see if it is too sensitive or too frequent.
You can do that by opening the Eufy app on your smartphone and tapping on the gear icon. You will see a motion detection option that allows you to set the sensitivity and the activity zone of your camera.
If your motion detection is too sensitive, you should lower it to reduce the false alarms and the unnecessary recordings.
If your motion detection is too frequent, you should limit it to the areas that matter and exclude the ones that don’t. This will help your solar panel to save the power of your camera.
Change the recording quality
You should change the recording quality of your camera and see if it is too high or too low.
You can do that by opening the Eufy app on your smartphone and tapping on the gear icon. You will see a video quality option that allows you to choose the resolution and the frame rate of your camera.
If your recording quality is too high, you should lower it to reduce the bandwidth and the storage consumption.
If your recording quality is too low, you should increase it to improve the clarity and the detail of your videos. This will help your solar panel to balance the power and the performance of your camera.
By assessing the power settings of your camera, you can optimize its power consumption and extend its battery life. This may fix your Eufy solar panel not charging issue. However, if it doesn’t, you can try the next solution.
Also check – Eufy Camera Not Connecting To Homebase – Troubleshooting Guide
Solution 3: Update The Software & Firmware
The third thing to do is to update the software and firmware of your Eufy solar panel and camera. You need to make sure that your devices are running on the latest versions that offer the best compatibility and performance.
Here are some tips to do that:
Check the updates
You should check the updates of your Eufy solar panel and camera and see if they are available or not.
You can do that by opening the Eufy app on your smartphone and tapping on the gear icon. You will see a device info option that shows the current software and firmware versions of your devices. You will also see an update option that allows you to download and install the latest updates if they are available.
You should always keep your devices updated to avoid any bugs or glitches that may affect their functionality.
Connect to the network
You should connect your Eufy solar panel and camera to a stable and strong Wi-Fi network before updating them.
You can do that by opening the Eufy app on your smartphone and tapping on the device icon. You will see a Wi-Fi icon that shows the signal strength and the name of the network that your devices are connected to. You should make sure that your devices are within the range of your router and that your network is not congested or interrupted.
You should also avoid using any VPN or proxy that may interfere with the update process.
Restart the devices
You should restart your Eufy solar panel and camera after updating them.
You can do that by unplugging and plugging back the cable that connects your solar panel to your camera, or by pressing and holding the sync button on your camera for 10 seconds. This will help your devices to apply the updates and refresh their settings.
By updating the software and firmware of your devices, you can ensure that they are compatible and efficient. This may fix your Eufy solar panel not charging issue. However, if it doesn’t, you can try the next solution.
Solution 4: Clean The Solar Panel
The fourth thing to do is to clean the solar panel of your Eufy device. You need to make sure that your solar panel is free of any dust, dirt, or debris that may reduce its output and efficiency.
Here are some tips to do that:
Use a soft cloth
You should use a soft cloth to wipe the surface of your solar panel gently and carefully. You should avoid using any abrasive or harsh material that may scratch or damage your solar panel. You should also avoid using any water or liquid that may cause corrosion or short circuit.
Use a mild detergent
You should use a mild detergent to remove any stubborn stains or marks on your solar panel. You should dilute the detergent with some water and apply it to the cloth, not directly to the solar panel. You should then wipe the solar panel with the cloth and rinse it with another clean cloth. You should make sure that the solar panel is completely dry before reconnecting it to your camera.
Use a soft brush
You should use a soft brush to remove any loose dust or debris from your solar panel. You should gently brush the solar panel in one direction and avoid applying too much pressure or force. You should also avoid touching the solar panel with your fingers or hands, as this may leave fingerprints or oils that may affect its performance.
By cleaning the solar panel of your device, you can improve its output and efficiency. This may fix your Eufy solar panel not charging issue. However, if it doesn’t, you can try the next solution.
Solution 5: Check The Ambient Temperature
The fifth thing to do is to check the ambient temperature of your Eufy solar panel and camera. You need to make sure that your devices are not exposed to extreme hot or cold temperatures that may affect their functionality. Here are some tips to do that:
Avoid direct sunlight
You should avoid placing your solar panel and camera in direct sunlight for long periods of time, as this may overheat them and damage their components. You should place them in a shaded or ventilated area that has a moderate temperature.
You should also monitor the temperature of your devices and see if they are too hot or too cold. You can do that by touching them with your hand or by using a thermometer. If your devices are too hot, you should move them to a cooler place or turn them off until they cool down. If your devices are too cold, you should move them to a warmer place or turn them on until they warm up.
Use a protective case
You should use a protective case to cover your solar panel and camera, especially in winter or rainy seasons. This will help your devices to withstand the low temperatures and the moisture that may affect their functionality.
You should choose a case that is compatible with your Eufy devices and that does not block the sunlight or the camera lens. You should also make sure that the case is clean and dry before putting it on your devices.
By checking the ambient temperature of your devices, you can prevent them from malfunctioning due to extreme heat or cold. This may fix your Eufy solar panel not charging issue. However, if it doesn’t, you can try the last solution.
Also Read – Eufy Doorbell P2P Connection Failure – Troubleshoot Guide
Solution 6: Contact the Eufy Support Team
The sixth and final thing to do is to contact the Eufy support team. You need to do this if none of the above solutions work for you, or if you suspect that your Eufy solar panel or camera is defective or damaged. Here are some tips to do that:
Call or email the Eufy support team
You should call or email the Eufy support team and explain your problem to them. You should provide them with the information that you gathered and ask them for their advice or assistance. You should be polite and patient with them and follow their instructions carefully.
You should also keep a record of your communication with them, such as the date, the time, the name, and the reference number. You can find the contact details of the Eufy support team on their website or on the user manual of your devices.
Request a replacement or a refund
You should request a replacement or a refund from the Eufy support team if your Eufy solar panel or camera is confirmed to be defective or damaged. You should follow their return policy and procedure and send back your devices to them. You should also keep the tracking number and the confirmation email of your return. You should expect to receive your replacement or refund within a few weeks, depending on the availability and the location of your devices.
By contacting the Eufy support team, you can get professional and reliable help for your Eufy solar panel not charging issue. This may fix your problem or compensate you for your loss. However, you should always try the other solutions first before resorting to this one, as this may take more time and effort.
Conclusion
In this article, I have shown you how to fix Eufy solar panel not charging issue in 6 easy steps. I have also explained the possible causes and solutions for this problem, and provided you with some FAQs and tips to prevent this problem from happening again. I hope you found this article helpful and useful.
If you have any questions or feedback, please feel free to leave a comment below. I would love to hear from you and help you out. Thank you for reading and have a great day!
FAQs
Here are some frequently asked questions and answers about Eufy solar panel not charging issue:
Q: How long does it take for Eufy solar panel to charge Eufy camera?
A: It depends on several factors, such as the sunlight, the placement, the power settings, and the battery level of your devices. Generally, it takes about 4 hours of direct sunlight for Eufy solar panel to charge Eufy camera from 0% to 100%. However, this may vary depending on the weather and the usage of your devices.
Q: How do I know if Eufy solar panel is charging Eufy camera?
A: You can check the charging status of your Eufy solar panel and camera by opening the Eufy app on your smartphone and tapping on the device icon.
You will see a battery icon that shows the percentage of the battery left and a lightning icon that shows the charging mode. If the lightning icon is green, it means that your solar panel is charging your camera. If the lightning icon is gray, it means that your solar panel is not charging your camera.
Also Read – How to Watch Eufy Camera on PC & Mac? (4 Quick Ways)