Have you ever moved into a new home and found a Ring doorbell already installed on your front door? Or maybe you bought a Ring doorbell from someone else and want to set it up on your own account? If so, you might be wondering how to connect to a Ring doorbell that is already installed and how to remove the previous owner.
In this article, I will show you how to connect to a Ring doorbell that is already installed, whether it is owned by someone else or by you. I will also share some tips on how to check if a Ring doorbell is pre-installed, how to reset it, and how to secure it.
By the end of this article, you will be able to enjoy the benefits of having a smart doorbell that lets you see, hear, and speak to visitors from anywhere.
How to Connect to a Ring Doorbell That is Owned by Someone Else?
If you have moved into a new home and found a Ring doorbell already installed, the first thing you need to do is contact the previous owner and ask them to remove the device from their account.
This is because a Ring doorbell can only be linked to one account at a time, and if the previous owner still has access to it, they can see and hear everything that happens at your door.
To contact the previous owner, you can try the following methods:
- Ask the real estate agent, landlord, or seller who sold you the home for their contact information.
- Knock on the door of your neighbors and see if they know the previous owner or have their phone number or email address.
- Use the Ring app to send a request to the previous owner. To do this, you need to download the Ring app on your smartphone and create an account. Then, scan the QR code or MAC ID on the back of the Ring doorbell and follow the instructions on the app. The app will detect that the device is already registered and will send a request to the previous owner to authorize the transfer. You will receive a notification when the transfer is complete.
How to Connect to a Ring Doorbell That You Now Own?
If you have bought a Ring doorbell from someone else, such as from an online marketplace or a friend, you need to make sure that the seller has removed the device from their account before you can set it up on yours.
You can ask the seller to confirm this by showing you a screenshot of their Ring app or by checking the device status on their account.
If the seller has not removed the device from their account, you can use the same methods as above to contact them and ask them to do so.
Alternatively, you can reset the Ring doorbell to factory settings and start the setup process from scratch. However, this will erase all the previous settings and data on the device, so you should only do this as a last resort.
You can ask them to transfer the ring ownership and you won’t have to do much.
Things to Check If a Ring Doorbell Is Pre-Installed
Now that you have removed the previous owner and are ready to set up the preexisting ring doorbell, you should check a few things.
Before you connect to a Ring doorbell that is already installed, there are some things you should check to make sure that the device is working properly and compatible with your home.
Here are some of the things you should check:
- The battery level of the Ring doorbell. If the device is battery-powered, you should check the battery level on the Ring app or by pressing the button on the front of the device. If the battery is low, you should charge it using the provided micro-USB cable or replace it with a new one.
- The wiring of the Ring doorbell. If the device is hardwired, you should check the wiring on the back of the device and make sure that it is connected to a compatible transformer and doorbell chime.
You can use a multimeter to measure the voltage and ensure that it is between 8 and 24 volts AC. You can also use the Ring app to test the chime and make sure that it rings when the button is pressed.
- The Wi-Fi signal of the Ring doorbell. You should check the Wi-Fi signal strength on the Ring app or by looking at the LED ring on the front of the device. If the signal is weak, you should move the device closer to your router or use a Wi-Fi extender or a Ring Chime Pro to boost the signal.
- The firmware of the Ring doorbell. You should check the firmware version of the device on the Ring app and make sure that it is up to date. If the firmware is outdated, you should update it by following the instructions on the app or by contacting Ring customer support.
Setting Up The Ring Doorbell via the Ring App
Once you have checked the above things and ensured that the Ring doorbell is ready to be connected, you can proceed to set it up via the Ring app.
Here are the steps you need to follow to set up the doorbell you found already installed in your home:
- Download the Ring app on your smartphone and create an account or log in to your existing one.
- Tap the menu icon on the top left corner of the app and select “Set Up a Device”.
- Select “Doorbells” and scan the QR code or MAC ID on the back of the Ring doorbell. If you can’t find the code, you can select “No Code” and choose the model of your device from the list.
- Follow the instructions on the app to name your device, connect it to your Wi-Fi network, and customize its settings. You can adjust the motion zones, motion sensitivity, motion alerts, video recording, live view, and more.
- Test your device by pressing the button on the front of the device and seeing if you receive a notification on your phone and if you can see and hear the visitor on the app.
- Enjoy your Ring doorbell and its features.
Security Tips for New Account Owners
After you have connected to a Ring doorbell that is already installed, you should take some steps to secure your device and your account. Here are some tips you should follow:
Enable two-factor authentication on your Ring account.
This will add an extra layer of security to your Ring account and prevent unauthorized access.
To enable two-factor authentication, go to the menu icon on the top left corner of the app, select “Account”, and tap “Two-Factor Authentication”. Follow the instructions on the app to verify your phone number and enter the code you receive via SMS or email.
Change the password of your Ring account.
You should use a strong and unique password that is different from your other accounts and that you can remember.
To change the password of your Ring account, go to the menu icon on the top left corner of the app, select “Account”, and tap “Change Password”. Enter your current password and your new password and confirm the change.
Share your device with trusted users only.
If you want to share your device with other users, such as your family members or friends, you should use the “Shared Users” feature on the Ring app. This will allow you to grant them access to your device without giving them your account credentials.
To share your device with other users, go to the menu icon on the top left corner of the app, select “Devices”, tap the device you want to share, and tap “Shared Users”. Tap “Add User” and enter the email address of the user you want to share with. They will receive an invitation to join your device and will need to download the Ring app and create an account to accept it.
In case ring shared users are not working try this fix.
How to Remove a Ring Device and Leave it to a New Owner?
If you want to remove a Ring device from your account and leave it to a new owner, such as when you are moving out of your home or selling your device, you should follow these steps:
- Go to the menu icon on the top left corner of the app, select “Devices”, and tap the device you want to remove.
- Tap “Device Settings” and scroll down to the bottom of the page.
- Tap “Remove This Device” and confirm the removal.
- Inform the new owner that they can set up the device on their own account by following the steps above.
Reach Out to Ring for Assistance
If you have any questions or issues with connecting to a Ring doorbell that is already installed, you can always reach out to Ring for assistance.
Ring has a dedicated customer support team that can help you with any technical or account-related problems. You can contact Ring by phone, email, chat, or social media. You can also visit the Ring website or the Ring community forum for more information and resources.
Final Thoughts on How to connect to a ring doorbell that is already installed
Connecting to a Ring doorbell that is already installed is not a difficult task, as long as you follow the steps and tips in this article. Whether you have moved into a new home or bought a device from someone else, you can easily set up and enjoy your Ring doorbell and its features. You can also secure your device and your account and remove it when you need to. Ring doorbells are smart devices that can enhance your home security and convenience, and you should make the most of them.
I hope you found this article helpful and informative. If you did, please share it with your friends and family who might also benefit from it.
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