How to Transfer Ring Doorbell to New Owner – The Right Way

Have you ever wondered how to transfer Ring Doorbell to a new owner? Maybe you have sold your Ring Doorbell to someone else, or maybe you have bought a used one from someone else. Either way, you need to know how to change the ownership of the device and the account.

Ring Doorbell is a smart video doorbell that lets you see, hear, and speak to anyone at your door from your smartphone, tablet, or PC. It also works with Alexa, Google Assistant, and other smart home devices. Ring Doorbell is a great way to enhance your home security and convenience.

But what if you want to transfer your Ring Doorbell to a new owner? How do you do that without compromising your privacy and security? How do you make sure that the new owner can access all the features and benefits of the device and the account?

In this blog post, we will show you how to transfer Ring Doorbell to a new owner in the right way. We will also answer some common questions and issues that you may face when transferring your Ring Doorbell. By the end of this post, you will know how to transfer Ring Doorbell to a new owner without any hassle.

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Can Ring Doorbell Be Transferred To A New Owner?

The answer is yes, Ring Doorbell can be transferred to a new owner. However, there are some steps that you need to follow to make sure that the transfer is done properly and securely.

The main thing that you need to do is to remove your Ring Doorbell from your Ring account. This will delete all your data, settings, recordings, and subscriptions from the device and the account. It will also allow the new owner to set up the device and the account as their own.

However, before you remove your Ring Doorbell from your account, there are some other things that you need to do as well. These include removing all shared users, removing payment methods, opting out of the protection plan, and finally removing the ownership. We will explain each of these steps in detail in the next section.

How to Transfer Ring Doorbell to a New Owner (Step Wise)

Here are the steps that you need to follow to transfer Ring Doorbell to a new owner in the right way.

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transfer ring doorbell ownership

Step 1: Remove Your Data

The first step that you need to do is to remove your data from your Ring Doorbell and your Ring account. This includes your name, email, phone number, address, and any other personal information that you have entered or stored on the device or the account.

delete ring account data

To remove your data, you need to log in to your Ring account on the Ring app or the Ring website. Then, go to the Device Settings section and tap on the General Settings option. Here, you will see an option to Remove This Device. Tap on it and confirm your decision. This will remove your data from the device and the account.

Alternatively, you can also factory reset your Ring Doorbell by pressing and holding the orange button on the back of the device for at least 15 seconds. This will also remove your data from the device and the account.

However, keep in mind that removing your data will also delete all your video recordings and snapshots from the device and the account. If you want to save them, you need to download them to your phone or computer before removing your data.

Step 2: Remove All Shared Users

The next step that you need to do is to remove all shared users from your Ring Doorbell and your Ring account. Shared users are people that you have invited to access your Ring Doorbell and view your video recordings and snapshots. They can also receive notifications and alerts from your device.

remove shared users from ring app

To remove shared users, you need to log in to your Ring account on the Ring app or the Ring website. Then, go to the Shared Users section and tap on the name of the user that you want to remove. Here, you will see an option to Remove User. Tap on it and confirm your decision. This will remove the user from your device and your account.

You need to repeat this process for every shared user that you have added to your Ring Doorbell and your Ring account. This will ensure that no one else can access your device and your account after you transfer it to a new owner.

Step 3: Remove Payment Methods

The third step that you need to do is to remove your payment methods from your Ring Doorbell and your Ring account. Payment methods are the credit cards, debit cards, or PayPal accounts that you have used to pay for your Ring Doorbell, your Ring Protect subscription, or any other Ring products or services.

To remove your payment methods, you need to log in to your Ring account on the Ring app or the Ring website. Then, go to the Account section and tap on the Payment Methods option. Here, you will see a list of all the payment methods that you have added to your account. Tap on the payment method that you want to remove and then tap on the Delete option. Confirm your decision and enter your password if prompted. This will remove the payment method from your account.

You need to repeat this process for every payment method that you have added to your Ring Doorbell and your Ring account. This will ensure that no one else can use your payment methods to pay for anything on your device or your account after you transfer it to a new owner.

Step 4: Opt Out of Protection Plan

The fourth step that you need to do is to opt out of your Ring Protect subscription if you have one. Ring Protect is a paid service that offers additional features and benefits for your Ring Doorbell and your Ring account. These include cloud storage for your video recordings and snapshots, extended warranty, professional monitoring, and more.

To opt out of your Ring Protect subscription, you need to log in to your Ring account on the Ring app or the Ring website. Then, go to the Account section and tap on the Protect Plans option. Here, you will see the details of your current subscription and the option to Cancel Plan. Tap on it and confirm your decision. This will cancel your subscription and stop any future payments.

However, keep in mind that opting out of your Ring Protect subscription will also remove some of the features and benefits that you have enjoyed with your Ring Doorbell and your Ring account. These include cloud storage for your video recordings and snapshots, extended warranty, professional monitoring, and more. If you want to keep them, you need to transfer your subscription to the new owner instead of canceling it.

To transfer your subscription to the new owner, you need to contact Ring customer support and provide them with the email address of the new owner. They will then transfer your subscription to the new owner’s account and send you a confirmation email. This will allow the new owner to enjoy the same features and benefits that you have with your Ring Doorbell and your Ring account.

Step 5: Finally, Remove the Ownership

The final step that you need to do is to remove the ownership of your Ring Doorbell and your Ring account. This is the most important step that will allow the new owner to set up the device and the account as their own.

transfer ownership ring doorbell

To remove the ownership, you need to log in to your Ring account on the Ring app or the Ring website. Then, go to the Account section and tap on the Change Ownership option. Here, you will see a warning message that says that removing the ownership will delete all your data, settings, recordings, and subscriptions from the device and the account. It will also allow the new owner to set up the device and the account as their own.

If you are sure that you want to remove the ownership, tap on the Remove Ownership button and confirm your decision. This will remove the ownership of your device and your account and send you a confirmation email.

After you remove the ownership, you need to physically remove your Ring Doorbell from your door and hand it over to the new owner. You also need to give them the installation kit, the user manual, and the activation code that came with the device. The new owner will then need to install the device on their door and set up the device and the account as their own.

What Issues Faced When Transferring Your Ring Doorbell?

Sometimes, you may face some issues when transferring your Ring Doorbell to a new owner. Here are some of the common issues and how to solve them.

Transfer using the Same Wi-Fi

One of the issues that you may face is that the new owner may want to use the same Wi-Fi network that you have used for your Ring Doorbell. This may cause some confusion and conflict between the devices and the accounts.

To avoid this issue, you need to make sure that the new owner changes the Wi-Fi network for their Ring Doorbell after they set it up. To do this, they need to log in to their Ring account on the Ring app or the Ring website. Then, go to the Device Settings section and tap on the Device Health option. Here, they will see an option to Change Wi-Fi Network. Tap on it and follow the instructions to change the Wi-Fi network for their device.

This will ensure that their device and their account are connected to a different Wi-Fi network than yours and avoid any confusion and conflict.

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Update your Ring App

Another issue that you may face is that your Ring app may not reflect the changes that you have made to your Ring Doorbell and your Ring account. This may cause some frustration and confusion for you and the new owner.

To avoid this issue, you need to make sure that you update your Ring app to the latest version on your phone or tablet. To do this, you need to go to the app store or the play store on your device and check for any updates for the Ring app. If there are any updates available, download and install them on your device.

This will ensure that your Ring app is up to date and syncs with the changes that you have made to your Ring Doorbell and your Ring account.

Email to First Owner

Another issue that you may face is that you may receive an email from Ring asking you to confirm the transfer of your Ring Doorbell and your Ring account to the new owner. This may cause some worry and doubt for you and the new owner.

To avoid this issue, you need to make sure that you check your email inbox and spam folder for any emails from Ring. If you receive an email from Ring asking you to confirm the transfer, you need to open it and click on the link that says Confirm Transfer. This will confirm the transfer of your device and your account to the new owner and send you a confirmation email.

This will ensure that the transfer of your Ring Doorbell and your Ring account is complete and verified by Ring.

Delete your Previous Location

Another issue that you may face is that your previous location may still appear on your Ring app after you transfer your Ring Doorbell and your Ring account to the new owner. This may cause some clutter and confusion for you and the new owner.

To avoid this issue, you need to make sure that you delete your previous location from your Ring app. To do this, you need to log in to your Ring account on the Ring app or the Ring website. Then, go to the Location Settings section and tap on the name of your previous location. Here, you will see an option to Delete Location. Tap on it and confirm your decision. This will delete your previous location from your app and your account.

This will ensure that your previous location is removed from your Ring app and your Ring account and does not interfere with your new location.

Is Ring Doorbell Transferable After Friend/Relative’s Death?

One of the questions that you may have is whether you can transfer your Ring Doorbell and your Ring account to a new owner after the death of your friend or relative who owned the device and the account. The answer is yes, you can transfer the device and the account to a new owner after the death of the original owner.

However, there are some additional steps that you need to follow to make sure that the transfer is done properly and respectfully. These include obtaining the legal authority to access the device and the account, contacting Ring customer support, providing proof of death, and following the instructions from Ring.

Here are the steps that you need to follow to transfer the Ring Doorbell and Ring account to a new owner after the death of the original owner.

Obtain the Legal Authority

The first step that you need to do is to obtain the legal authority to access the device and the account of the deceased owner. This may include obtaining the will, the death certificate, the power of attorney, or any other legal document that grants you the right to access the device and the account of the deceased owner.

You need to have these documents ready before you contact Ring customer support. This will help you prove your identity and your relationship with the deceased owner and speed up the transfer process.

Contact Ring Customer Support

The next step that you need to do is to contact Ring customer support and inform them about the death of the original owner and your intention to transfer the device and the account to a new owner. You can contact Ring customer support by phone, email, or chat.

You need to provide them with the following information:

  • The name and email address of the deceased owner
  • The name and email address of the new owner
  • The serial number or the MAC ID of the device
  • The proof of death (such as the death certificate or the obituary)
  • The proof of legal authority (such as the will or the power of attorney)

Ring customer support will then verify your information and guide you through the transfer process.

Follow the Instructions from Ring

The final step that you need to do is to follow the instructions from Ring customer support to complete the transfer of the device and the account to the new owner. This may include removing the device and the account from the deceased owner’s Ring app, resetting the device, setting up the device and the account on the new owner’s Ring app, and transferring the Ring Protect subscription if applicable.

You need to follow the instructions carefully and patiently to ensure that the transfer is done smoothly and securely.

Wrap Up

In this blog post, we have shown you how to transfer Ring Doorbell to a new owner in the right way. We have also answered some common questions and issues that you may face when transferring your Ring Doorbell. By following the steps that we have outlined, you can transfer your Ring Doorbell and your Ring account to a new owner without any hassle.

We hope that you have found this blog post helpful and informative. If you have any questions or feedback, please feel free to leave a comment below. We would love to hear from you.

Thank you for choosing Bing. Have a great day. 😊

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