You can easily transfer Starlink to new owner. Thanks to SpaceX’s self-service option introduced in February 2023.
Start by seeking approval through Starlink’s customer care, ensuring your account has no outstanding bills, and then proceed to cancel the service and confirm the transfer.
This guide delves into each step, from contacting support to preparing hardware for the new owner, ensuring a smooth ownership transition. For a detailed walkthrough, visit Skynetwave’s comprehensive guide.
What You Need to Know Before Starting?
When it comes to transferring your Starlink service to a new owner, it’s not just about handing over the equipment. There are several important steps and considerations to ensure the process goes smoothly for both parties involved. Here’s a concise guide to what you need to know before starting the transfer process:
- Understand Starlink’s Transfer Policy: Familiarize yourself with the official guidelines and requirements set by Starlink for transferring service to ensure compliance and avoid any surprises.
- Account Status Check: Make sure your Starlink account is fully up-to-date, with no outstanding payments. An account in good standing is essential for a hassle-free transfer.
- Eligibility Confirmation: Confirm that the new owner’s location is eligible for Starlink service. Service availability can vary, and it’s crucial to verify this beforehand.
- Equipment Preparation: The Starlink kit—dish, router, mount, and cables—should be ready and in good condition for the next user. A smooth handover includes ensuring all equipment works as expected.
- Information Gathering: Collect all necessary information, such as the Kit Serial Number and Terminal ID, vital for the new owner to set up the service under their name.
- Contact Starlink Support: Reach out to Starlink customer support to initiate the transfer. This step is crucial for making the transfer official and recognized by Starlink.
- Legal and Contractual Obligations: Be aware of any legal or contractual details that might affect the transfer, including warranty status and service agreements, to ensure both parties are fully informed.
- Warranty Status: Check how the transfer affects the equipment’s warranty. Typically, the warranty continues based on the original purchase date and does not restart with the new owner.
By keeping these points in mind and preparing accordingly, you can ensure a seamless transition of your Starlink service to its new owner, maintaining a positive experience for everyone involved.
Also read: What is Subaru Starlink?
How to Transfer Starlink to New Owner?
To transfer ownership of your Starlink to a new owner, you’ll need to follow a process that involves a few key steps, as outlined below based on information gathered from various sources:
Contacting Customer Support
The transfer journey begins with Starlink’s customer support. Gaining approval for the transfer is non-negotiable and sets the stage for a successful handover.
You’ll need comprehensive information about the new owner, including their full name, contact information, and email address. This is pivotal for Starlink to process the transfer and for you to avoid any back-and-forth.
Preparing Necessary Information
Your Starlink kit’s Device ID/Kit Serial Number and Terminal ID are the keys to unlocking a smooth transfer. These unique identifiers are what differentiate your equipment from others in the Starlink ecosystem.
Ensure you record these numbers accurately. A misplaced digit can lead to unnecessary delays. The Kit Serial Number is usually found on the device or through your online account, while the Terminal ID is accessible via the Starlink app.
Cancelling Your Service
Before you can officially transfer ownership, you must cancel your existing service. This is done through the Starlink account portal, where you’ll navigate to the service or equipment you wish to transfer and follow the prompts to cancel.
Cancelling your service is a critical step in the transfer process. It not only frees the equipment for a new owner but also ensures that you’re no longer billed for services you’re not using. Remember, this step is irreversible, so be certain before you proceed.
Preparing the Hardware for the New Owner
Ensure the new owner receives everything they need to get started. This includes the Starlink dish, router, mount, and cables. Missing components can hamper the new user’s setup and experience.
If you’re shipping the equipment, pack it securely to prevent damage during transit. Original packaging is best, but if that’s not available, choose sturdy boxes and ample padding to protect the components.
Also read: Is Starlink unlimited?
It’s important to note that Starlink equipment can be resold, and the process of transferring ownership is possible with the intervention of Starlink customer care. The buyer must open a Starlink account and have the service transfer approved by Starlink. The equipment’s location is crucial, as Starlink service is limited by geography, and the new user’s service address should be eligible for Starlink service.
Transferring ownership to a new location involves ensuring that the new location is within Starlink’s service capacity. If the new location is in a different coverage cell or beyond the geographical limit (usually around 15 miles from the original location), it’s essential to check with Starlink customer care for eligibility.
Finally, remember that the transfer process is definitive and cannot be reversed once completed. Ensure both you and the buyer are clear on all details and conditions before initiating the transfer.